1. Personal Information We Collect
When you use our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and strictly necessary cookies that are essential for the basic functionality of the website. We collect strictly necessary cookies unless you provide consent to collect other types of cookies.
Strictly necessary cookies are essential for the operation of the website and do not require user consent. However, for other types of cookies, such as those used for analytics, marketing, or personalization, we will seek your explicit consent before collecting them. You will be presented with cookie consent options upon visiting our website.
When you make a purchase or attempt to do so, we collect Order Information, which includes your name, billing address, shipping address, payment information, email address, and phone number.
2. How We Use Your Personal Information
We use the information we collect to:
- Fulfill orders and process payment information.
- Arrange shipping and provide order confirmations.
- Communicate with you.
- Screen orders for potential risk or fraud.
- Provide information or advertising about our products or services based on your preferences.
- Improve and optimize our website, assess marketing campaigns, and screen for potential risk and fraud.
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store - you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Additionally, we use Klaviyo, an email marketing application, to send newsletters and updates.
Please note that these third-party service providers may have their own privacy policies and practices. We recommend reviewing their policies to understand how they handle your information. Your use of our website implies your consent to such sharing with third-party service providers as necessary for our legitimate business interests.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
4. Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
5. Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
6. Your rights
If you are a Canadian resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a Canadian resident, note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Canada, including the United States.
7. Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Our website is not intended for individuals under the age of 18.
10. Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at firstname.lastname@example.org or by mail using the details provided below:
Re: Privacy Compliance Officer
120-200 Ch Saint-François-Xavier
Delson, QC, J5B 1Y1